Terms and conditions

Effective Date: 4/25/2026

Brand: Eighty Nine

Website: www.89supply.com


Welcome to 89 Supply. By visiting our website, shopping with us, or placing an order, you agree to the terms and conditions listed below. Please read them carefully before making a purchase.


1. General Shop Rules


By using our website, you agree to shop respectfully, provide accurate information, and follow all store policies. We reserve the right to refuse or cancel any order if we believe there is fraud, abuse, incorrect information, or a violation of our shop rules.


2. Product Information


We do our best to display product photos, colors, sizes, and descriptions as accurately as possible. However, colors may appear slightly different depending on your screen, lighting, or device settings.


Sizing may vary by garment style, brand, and fit. Please review the product description and size chart before ordering.


3. Order Information


Customers are responsible for making sure all order details are correct before checkout. This includes:

  • Product size
  • Product color
  • Quantity
  • Shipping address
  • Contact information


Once an order is placed, we begin processing it as quickly as possible. Changes or cancellations are not guaranteed after checkout.


4. Pricing & Payments


All prices are listed in U.S. dollars. Prices may change at any time without notice.


Payment is required at the time of purchase. Orders will not be processed until payment has been successfully completed.


We reserve the right to cancel any order due to pricing errors, payment issues, suspected fraud, or inventory problems.


5. Shipping & Delivery


Orders are processed and shipped according to our Shipping & Delivery Policy.


Delivery times are estimates and are not guaranteed. We are not responsible for shipping delays caused by carriers, weather, holidays, incorrect addresses, or events outside of our control.


Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.


6. Returns, Exchanges & Refunds


Returns and refunds are handled according to our Returns & Expectations Policy.


Eligible returns must be requested within the stated return window. Items must be unworn, unwashed, undamaged, and in original condition.


Limited release items, preorder items, custom items, sale items, and made-to-order products may be final sale unless they arrive damaged or incorrect.


Approved refunds are issued back to the original payment method after the returned item has been received and inspected.


7. Preorders & Limited Releases


Preorder and limited release items may take longer to process and ship. Estimated timelines will be provided when possible.


By purchasing a preorder item, you understand that the item is not ready to ship immediately and may have a longer fulfillment window.


Limited release items may not be restocked once sold out.


8. Custom or Made-to-Order Items


Custom or made-to-order items are created specifically for the customer and are usually final sale.


Please review all customization details carefully before submitting your order. We are not responsible for customer mistakes such as misspelled names, incorrect sizes, wrong colors, or incorrect design choices submitted at checkout.


If we make an error on your custom order, we will review the issue and work to make it right.


9. Damaged or Incorrect Items


If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery.


Please include:

  • Your order number
  • Clear photos of the issue
  • A brief description of the problem


We will review the issue and determine whether a replacement, refund, or store credit is appropriate.


10. Intellectual Property


All brand names, logos, designs, graphics, photos, product descriptions, website content, and artwork owned by Eighty Nine are protected and may not be copied, reproduced, resold, or used without permission.


Customers may not use our designs, photos, or branding for personal or commercial use without written approval.


11. Promotions & Discount Codes


Discount codes, sales, and promotions may have specific terms and expiration dates.


Discounts cannot be applied after an order has already been placed unless stated otherwise. Promotions may be changed, paused, or ended at any time.


12. Customer Conduct


We reserve the right to refuse service to anyone who engages in fraud, harassment, abusive language, threats, chargeback abuse, or misuse of our website or services.


We want every customer experience to be respectful, fair, and professional.


13. Chargebacks & Payment Disputes


If there is an issue with your order, please contact us first at [email protected] so we can try to resolve the problem.


Filing a chargeback without contacting us may delay the resolution process. We keep records of order details, tracking numbers, delivery confirmations, and customer communication to help resolve disputes.


14. Website Use


You agree not to misuse our website, attempt to interfere with its security, copy our content, or use the site for illegal or unauthorized purposes.


We may update, remove, or change website content at any time.


15. Policy Updates


We may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.


By continuing to use our website after changes are posted, you agree to the updated terms.


16. Contact Information


For questions about your order, shop policies, or these terms, contact us at:


Eighty Nine

Email: [email protected]

Website: www.8design9.com